A quick bit of history. This is a freshly built unit, and I'm very experienced at building electronic kits, assembling at least 75 in the past 5 years. I purchased a brand new SD card, formatted it to fat32 which is the default on both my PC and laptop, running windows 10. After downloading the factory SD card image I extracted all the files and inserted the card into the LXR. When I powered it up , the LCD flashes twice quickly like it's booting then the screen says KIT READ ERROR. I even tried 2 different cards but with the same error message. Everything on the synth, such as lights, buttons and knobs all seem to be working perfectly, but NO sound which makes sense since reading that error message. I downloaded the files and reformatted several times, and thinking maybe I'm just crazy I had my wife try it since she works with computers all day, yet for a day and a half I'm getting the same message, and I'm about ready to toss the unit out the window or just jump out myself. I would certainly appreciate any help on this matter. I did send Julian an email but I know he's a very busy guy. Thanks in advance for your kindness. Danny.